LAUREAX – TERMS OF SERVICE

Last updated: 10 October 2026

1. Overview

Welcome to Laureax. These Terms of Service govern your access to and use of our website, https://laureax.co.uk, and any purchases made through our online store.

Throughout these Terms, “we”, “us” and “our” refer to Laureax. “You” and “your” refer to the customer or website user.

Laureax is an online retailer selling selected food supplements, nutritional products and cosmetics to customers in the United Kingdom.

By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

2. Eligibility and Use of Our Website

By using our website, you confirm that you are legally capable of entering into a binding contract.

You agree not to use our website for unlawful purposes, interfere with its operation, attempt unauthorised access or submit false or misleading information.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers or website security.

3. Products and Product Information

We aim to ensure that product descriptions, images, prices, ingredients and other information displayed on our website are accurate and up to date.

Product packaging, colours and presentation may vary slightly from website images. Always check the product label and packaging for the latest ingredients, warnings, directions and instructions.

Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and arrange an appropriate refund if payment has been taken and we cannot fulfil the order.

4. Food Supplements and Cosmetics

Food supplements should be used according to the manufacturer's instructions and recommended dosage. They are not intended to replace a balanced diet and healthy lifestyle.

Consult a qualified healthcare professional before using a supplement if you are pregnant, breastfeeding, taking medication, have an existing medical condition or are unsure whether a product is suitable for you.

Always check ingredients and allergen information before use.

Cosmetic products should be used in accordance with the manufacturer's instructions. Discontinue use if irritation or an adverse reaction occurs and seek appropriate advice if necessary.

Information on our website is provided for general informational purposes and is not a substitute for medical advice. We do not claim that our products diagnose, treat, cure or prevent any disease unless such a claim is legally authorised and expressly stated.

5. Orders and Contract Formation

When placing an order, you agree to provide accurate and complete information, including your billing and delivery details.

After you place an order, you may receive an automated email confirming receipt. This acknowledgement does not necessarily mean that your order has been accepted.

Where an order cannot be fulfilled, we will contact you and refund any payment taken for the unfulfilled order.

We may cancel an order where there is a legitimate reason, including suspected fraud, a genuine pricing error or product unavailability. Your statutory consumer rights remain unaffected.

6. Prices and Payments

All prices are displayed in pounds sterling (£), unless otherwise stated.

Delivery charges and any applicable additional costs will be shown before you complete your purchase.

Payments are processed through the payment methods available at checkout. Payment information is handled through the relevant payment providers.

We take reasonable care to ensure that prices are accurate. If a genuine pricing error is identified, we will contact you to explain the situation before proceeding,